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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta name="theme-color" content="#170a10">
<meta name="robots" content="noindex, nofollow">
<title>Support - Sexualsync</title>
<link rel="icon" href="/brand/marks/favicon.svg" type="image/svg+xml">
<link rel="apple-touch-icon" href="/brand/marks/app-icon-180.png">
<link rel="manifest" href="/manifest.webmanifest">
<link rel="stylesheet" href="/brand/tokens/brand-tokens.css">
<link rel="stylesheet" href="/legal.css?v=1.0.2">
</head>
<body>
<main class="legal-shell">
<header class="legal-topbar">
<a class="legal-brand" href="/" aria-label="Sexualsync home">
<span class="brand-bar">
<svg class="brand-mark" width="28" height="14" viewBox="0 0 100 50" fill="none" aria-hidden="true">
<path d="M12 25 C 12 10, 38 10, 50 25 C 62 40, 88 40, 88 25 C 88 10, 62 10, 50 25 C 38 40, 12 40, 12 25 Z" stroke="currentColor" stroke-width="1.6" stroke-linecap="round"/>
</svg>
<span class="brand-word">sexual</span>
<span class="brand-dot" aria-hidden="true"></span>
<span class="brand-word">sync</span>
</span>
</a>
<nav class="legal-nav" aria-label="Legal pages">
<a href="/privacy">Privacy</a>
<a href="/terms">Terms</a>
<a href="/report">Report</a>
<a href="/dmca">DMCA</a>
<a href="/support">Support</a>
</nav>
</header>
<section class="legal-hero">
<span class="legal-eyebrow">Support</span>
<h1>Need help with the room?</h1>
<p class="legal-lede">Use support for account access, deletion, export, billing questions if billing is added later, bug reports, and safety concerns.</p>
<p class="legal-meta">Effective May 22, 2026</p>
</section>
<section class="legal-section">
<h2>Contact</h2>
<p>Email <a href="mailto:hello@sexualsync.io?subject=Sexualsync%20support">hello@sexualsync.io</a>. Use the email address tied to your Sexualsync account when you can.</p>
<div class="legal-actions">
<a class="legal-button" href="mailto:hello@sexualsync.io?subject=Sexualsync%20support">Email support</a>
<a class="legal-button legal-button--ghost" href="/report">Report safety issue</a>
</div>
</section>
<section class="legal-section">
<h2>Account and access</h2>
<ul>
<li>If you cannot sign in, include the account email and what device/browser you are using.</li>
<li>If an invite is not working, include the inviter email and the workspace name if you know it. Do not paste private room content into support unless it is needed to solve the issue.</li>
<li>If push notifications are broken, include whether the app is installed to your home screen and which notification type failed.</li>
</ul>
</section>
<section class="legal-section">
<h2>Delete or export data</h2>
<p>Workspace owners can schedule room deletion in Settings. You can also request data export or account-data deletion by emailing support. We may ask for verification before releasing or deleting account data.</p>
<p>After final deletion, the room is not meant to be recoverable.</p>
</section>
<section class="legal-section">
<h2>Copyright, NCII, and child safety</h2>
<p>Use the <a href="/dmca">DMCA and Copyright page</a> for copyright claims. Use the <a href="/report">Report and Removal page</a> for non-consensual intimate content, minors, exploitation, impersonation, threats, or other safety concerns.</p>
</section>
<section class="legal-section">
<h2>What not to send</h2>
<p>Do not send passwords, authentication codes, full explicit room content, or someone else's private information unless it is necessary for a safety report.</p>
</section>
<footer class="legal-footer">
<span class="brand-bar">
<svg class="brand-mark" width="28" height="14" viewBox="0 0 100 50" fill="none" aria-hidden="true">
<path d="M12 25 C 12 10, 38 10, 50 25 C 62 40, 88 40, 88 25 C 88 10, 62 10, 50 25 C 38 40, 12 40, 12 25 Z" stroke="currentColor" stroke-width="1.6" stroke-linecap="round"/>
</svg>
<span class="brand-word">sexual</span>
<span class="brand-dot" aria-hidden="true"></span>
<span class="brand-word">sync</span>
</span>
<span>private by default</span>
<a href="/">Back to app</a>
</footer>
</main>
</body>
</html>