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[Website]: https://www.elastic.co/docs/deploy-manage/cloud-organization/billing/billing-faq#faq-channels #9145

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Description

@abelspero

Before you submit

  • This issue is about a documentation page, flow, or piece of content.

Type of issue

Inaccurate

What documentation page or section is affected

https://www.elastic.co/docs/deploy-manage/cloud-organization/billing/billing-faq

What happened?

Below section should be updated

What purchasing channels can be used for prepaid consumption credits?
The prepaid consumption billing model is currently only available for Elastic Direct customers - customers who are purchasing directly from Elastic. This offering may expand to marketplace customers in the future.

It's available to Marketplace customers as well.

Additional info

No response

Activity

  1. github-actions commented on Nov 2, 2026

    @github-actions
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  2. added
    Team:AdminIssues owned by the Admin Docs Team
    triagedTriage has been run on this issue
    and removed
    needs-teamIssues pending triage by the Docs Team
    on Nov 2, 2026
  3. added
    Impact: 3Meaningful improvement or harm
    Reach: 3Common task or moderate surface
    on Nov 5, 2026
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    Confidence: 1Scope and value are clearEffort: 0.1~1-2 hours (0.1 week)Impact: 3Meaningful improvement or harmReach: 3Common task or moderate surfaceTeam:AdminIssues owned by the Admin Docs Teamsource:webIssues originating from the elastic.co docstriagedTriage has been run on this issue

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