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Inline images/base64 not shown neither uploaded #721

Description

@floviolleau

Hi,

First, thanks for your amazing project!

Here is my issue:

Description

When adding an image inline with the text, before it was working but since v1.1.7 version, there is a strange behavior that image disappear.

How to reproduce

  • a fully working setup (in app_env dev or prod doesn't change the behavior)
  • on a ticket, when replying as a thread, add an image inline with some text
  • click on answer to the ticket and stay on the thread
  • image is shown correctly
  • just reload the page
  • image disappeared
Image
  • inspect dom and an empty img tag is here
Image

Possible Solution

Use attachments instead but not very handy because I need to always download file before opening it.
I have a lot of ticket with screen captures.

Additional context

Old threads before migration to v1.1.7 with inline image are shown correctly under v1.1.7

I have on customer side, another behavior:
Image

Same issue on emails:

Image

Activity

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